PAYMENT
Grey Man Tactical™ accepts most major payment methods including Visa, Apple Pay, American Express, Discover, Mastercard, PayPal and Amazon Pay. All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped.
CANCELLATION
To adjust an order, please contact us using the link below for any requests to change or cancel your recently placed order. Based on the status of your order, we will make every effort to assist with your request. Once the order is processed for shipping, you must complete the return process to cancel it.
GMT™ GUARANTEE
Grey Man Tactical™ warranties its products against defects in workmanship and materials. If you have a defective product, we will gladly replace it at no cost to you. This does not apply to third party products. GMT is not responsible for harm incurred by items purchased from Grey Man Tactical™.
RETURNS
WITHIN 30 DAYS OF PURCHASE DATE
Please fill out the form below to begin the return process. Please return the item(s) in original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your item. For returns we will process your refund once we receive and inspect the returning item(s).
Note: If you decide to return or exchange an item due to remorse, the buyer is responsible for return shipping charges.
EXCHANGE
AFTER 60 DAYS OF PURCHASE DATE
Please fill out the form below to begin the exchange process. Please return the item(s) in original packaging. Once your exchange is received and inspected, we will send you an email to notify you that we have received your item. For exchanges we will ship out the exchanging item(s) once we receive and inspect the returning item(s).
Note: If you decide to return or exchange an item due to remorse, the buyer is responsible for return shipping charges. If you need the new requested item(s) shipped out before we receive the returning item(s), we recommend processing the returning item(s) as a return and placing a new order for the new items instead of an exchange.
START RETURN OR EXCHANGE
Please fill out the form below to begin the return or exchange process. Please return the item(s) in original packaging. Once your return or exchange is received and inspected, we will send you an email to notify you that we have received your item. For returns we will process your refund once we receive and inspect the returning items. For exchanges we will ship out the exchanging item(s) once we receive and inspect the returning items. Note: If you decide to return or exchange an item due to remorse, the buyer is responsible for return shipping charges. If you need the new requested item(s) shipped out before we receive the returning item(s), we recommend processing the returning item(s) as a return and placing a new order for the new item(s) instead of an exchange.
The above terms and conditions are subject to change. Your use of this website and placement of an order indicates you are in agreement with these terms and conditions.