Grey Man Tactical™ accepts most major payment methods including Visa, Mastercard, Discover, American Express and Paypal. All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped.
An order may be cancelled up until payment has been processed. Once payment is processed, the customer is responsible for the payment.
Grey Man Tactical™ warranties its products against defects in workmanship and materials. If you have a defective product, we will gladly replace it at no cost to you. This does not apply to third party products. GMT is not responsible for harm incurred by items purchased from Grey Man Tactical™.
RETURNS & EXCHANGES
WITHIN 30 DAYS OF PURCHASE DATE
You may return unused, unopened items within 30 days of purchase date for a full refund less original order shipping charges. For returns, you may use the shipping service of your choice or use our shipping label service which will be deducted from the full refund. Once your refund request is processed, a credit will be applied to your original method of payment and you will be notified via email.
AFTER 30 DAYS OF PURCHASE DATE
You may exchange unused, unopened items within 60 days of purchase date for equal value less original order shipping charges. For exchange returns, you may use the shipping service of you choice or use our shipping label service which will be deducted from the full refund. Once your exchange request is processed, you will be notified via email if a balance must be paid to complete the exchange.
START RETURN OR EXCHANGE
Please fill out the form below to begin return process. Once your return or exchange is received and inspected, we will send you an email to notify you that we have received your item.
The above terms and conditions are subject to change. Your use of this website and placement of an order indicates you are in agreement with these terms and conditions.