stand behind their product
I have to say this company stands behind their product and is a great company. 6 months ago I got the locking rifle mechanism and installed it into my car. I think the product is amazing and it works great as a police officer needing quick access to my rifle. Unfortunately the locking mechanism stopped working, I emailed the company to inquire what my options were and the companies response was "we will send you a new one immediately along with a shipping label to send the old one back". There was no arguing or haggling. They did the right thing and the company is amazing. It is a little expensive, but well worth it if you need quick access to your rifle. I can't say enough good things about this company or their products.